The following make up the policies and procedures at Speak Like A Native. These policies are reviewed annually but may also be updated and modified at any time following changes in legislation or development of our own experience. We always appreciate comment and feedback from staff, customers and other stakeholders as getting things right is in everybody’s interest.
`PRIVACY & TRANSPARENCY POLICY
Speak Like A Native takes the privacy and security of your data very seriously.
REFERENCES TO THE PROCESSING OF INFORMATION
This includes the collection, use, storage and protection of data: Speak Like A Native is the ‘data controller’ for the purposes of this policy, and the policy extends to its staff, trustees, volunteers and anyone else processing data on our behalf from time to time.
Organisations are permitted to process data if they have a legal basis for doing so.
SPEAK LIKE A NATIVE PROCESSES DATA ON THE BASIS THAT:
- Express and informed consent has been given by the person whose data is being processed;
- And/or Speak Like A Native has a legitimate interest in processing data; and/or it is necessary in relation to a contract or agreement which the person has entered into or because the person has asked for something to be done so they can enter into a contract or agreement; and/or there is a legal obligation on Speak Like A Native to process data.
- Where Speak Like A Native is relying on solely consent as the basis for processing data, we are required to obtain your explicit consent and you can modify or withdraw this consent at any time by notifying us in writing, although this may affect the extent to which we are able to provide services to or interact with you in future.
Speak Like A Native may change this policy from time to time and any such changes will be published on our website. Notwithstanding any change to this policy, we will continue to process your personal data in accordance with your rights and our obligations in law.
WHAT DATA DO WE COLLECT?
We collect the data necessary for Speak Like A Native to pursue its stated objectives; running clubs, sessions and courses, and the effective running of Speak Like A Native. Data collected and processed may include, but not be limited to: Names and contact information such as telephone numbers, email and postal addresses, payment information and preferences relevant for the effective running of the business. Such other information that is relevant and necessary for Speak Like A Native to carry out its activities and legal obligations.
WHAT DO WE DO WITH THE DATA WE COLLECT?
YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA
You may request details of personal information which we hold about you. Any such request must be submitted in writing. A small fee may be payable if an information request is particularly onerous.
You may choose to restrict the collection or use of your personal information, but this may inhibit or limit the way in which Speak Like A Native is able to interact with you. You may, at any time, change your mind about what information we hold about you, or if we continue to hold it at all, subject to any legal obligation on Speak Like A Native to retain data, such as the retention of Gift Aid records for Her Majesty’s Revenue and Customs.
You are responsible for the accuracy of data you have provided to Speak Like A Native. If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible. We will promptly correct any information found to be incorrect.
We may use your personal information to send you information about Speak Like A Native, register your child into a class or course for and matters relating to Speak Like A Native’s activities which we think may be of interest to you. We will not sell or share your personal information with any other businesses or marketing companies without your explicit consent.
You can obtain further information about Data Protection and privacy laws by visiting the Information Commissioner’s website at: https://ico.org.uk/for-the-public.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the data we process. Persons processing data on behalf of Speak Like A Native do so in accordance with this policy and on the basis that Speak Like A Native is satisfied that they can and will adhere to our high standards for data protection and security.
The transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping the password you use to login to your electronic devices confidential; we cannot see your password and will not ask you for your password.
LINKS TO OTHER WEBSITES
This policy serves to inform you of your rights and our obligations in relation to your personal data. In order for us to be able to continue to communicate with you fully in future (using both electronic and non-electronic means).
If you are under 18 years of age, a person legally responsible for you will need to give their consent.
If you have any concerns or questions, please contact us at firstname.lastname@example.org